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Lending: how to accept a cancellation request

Users Manuals User's manual Librarians Beginners Lending

The borrower library can request the cancellation of a request. It is possible to accept the cancellation by clicking on the Accept cancellation button.

Attention: if you wish to delay the processing of request Fulfillment/Unfulfillment it is possible to click on the closing button .

NILDE reports that is not possible to open other requests if the operations started on the previous request have not been completed (closing or Fulfill / Not fulfill). If it is not possible to access the previous request taken in charge previously and not processed, it is necessary to close the browser and restart it or exit NILDE and log in again. If the cancellation request is not accepted within 5 days from the date of request, the system will automatically cancel the request.

Go to the Table of Contents in the Librarian user manual.