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Fulfilment time

The best use of NILDE Best practice Librarians

Document delivery time is very important for our users. Therefore, requests should be completed as soon as possible, and, in any case, within 3 working days.

In case of any difficulty that can delay or prevent to supply the requested document, it is necessary to communicate it immediately to the requesting library, which can decide either to wait or to send its request to another library. To communicate more helps librarians and customers not to waste time.