How does NILDE works? How are requests processed in NILDE?
NILDE supports the entire work flow of ILL requests, starting from a patron request to their library, and ending with patron notification of delivery by the library. In between there is the Inter-Library Loan process between the requesting library and one or more lending libraries. Not all libraries use the full available NILDE functionalities: in fact, they may use NILDE only to manage the ILL process between libraries, without managing end-users requests, or managing them elsewhere.